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OCC Training

 

Featured In-Person Training

Case Planning and Progression Matrix

  • FORMAT: In-person, Instructor-led Training
  • DATES: November 14-15, 2023; January 10-11, 2024; February 20-21, 2024
  • TIME: 9:00 am to 4:30 pm
  • LOCATION: 710 Kipling Street, Lakewood, 2nd Floor Conference Room
  • COST: Free
  • AUDIENCE: This training is designed for case management staff in community corrections programs.
  • PREREQUISITE: SOA-R Basic training; Motivational Interviewing or the online module "Active Listening Skills: OARS" training is highly recommended.  
  • REGISTER HERE FOR CASE PLANNING TRAINING
    • External (Anyone outside of CDPS) - Login to DCJ External Training Portal and search for "OCC Case Planning and Progression Matrix"
    • Internal (CDPS employees) - Login to Saba and search for "OCC Case Planning and Progression Matrix"
  • Email OCC Training (Case Planning and Progression Matrix) with any question or concerns.
  • DESCRIPTION: Trainees will practice using OARS and providing normative feedback to collaborate with clients on development of individualized case plans. Topics include targeting criminogenic needs and using S.M.A.R.T. goals and action steps. The progression matrix will be touched on just briefly.

Behavioral Interventions

  • FORMAT: In-person, Instructor-led Training
  • DATES: October 26, 2023 and December 20, 2023
  • TIME: 9:00 am to 4:00 pm
  • LOCATION: 710 Kipling, 2nd Floor, Lakewood, CO
  • COST: Free
  • AUDIENCE: This training is open to all community corrections case management and security staff working with clients - IMPACT Staff
  • PREREQUISITES: Online courses: 1. Active Listening Skills: OARS; 2. Principles of Risk, Need, and Responsivity; 3. Evidence-based Practices in Community Corrections. Also, an understanding of the principles of contingency management/rewards and sanctions.
  • REGISTER HERE FOR BI TRAINING:
  • Email OCC Training (Behavioral Interventions) with any questions or concerns.
  • DESCRIPTION: This training gives a basic overview of the Behavioral Intervention process and framework while allowing participants to practice their learned interpersonal communications skills when addressing problematic behaviors or issues with clients.

Motivational Interviewing 101

  • FORMAT: In-Person, Instructor-led Training
  • DATES: December 5-6, 2023
  • TIME: 9:00 am to 4:00 pm
  • LOCATION:  710 Kipling, 2nd Floor Conference Room, Lakewood, Colorado
  • COST: Free
  • AUDIENCE: This training is designed for all program staff. 
  • PREREQUISITE: N/A
  • REGISTER Here for MI Training
  • Email OCC Training with any questions or comments. 
  • DESCRIPTION: Participants will learn the principles and micro-skills of Motivational Interviewing and have opportunities to practice the skills of open questions, affirmations, reflections, and summaries. 

Standardized Offender Assessment Revised (SOA-R) Basic Training

  • DATES in 2023 in Lakewood: October 2-3; December 13-14; February 6-7, 2024
  • TIME: 9:00am - 4:30pm
  • LOCATION: 710 Kipling Street, 2nd Floor Conference Room in Lakewood, CO
  • COST: Free
  • NOTE: If we do not receive the required minimum number of participants, we may cancel or postpone the training. 
  • AUDIENCE: State Probation Departments, Community Corrections Programs, Jail-based Behavioral Health Services (JBBS), and Department of Corrections (including Parole)
  • PREREQUISITE: Principles of Risk, Need, Responsivity eLearning Module 
  • SOA-R Basic Training Registration

If you are new to SABA or would like additional information, please contact Liz Craig at 720-633-3811 or via e-mail at liz.craig@state.co.us. 

Motivational Interviewing 102

  • FORMAT: In-Person, Instructor-led Training
  • DATES:  November 7-8, 2023
  • TIME: 9:00 am to 4:00 pm
  • LOCATION: 710 Kipling, 2nd Floor Conference Room, Lakewood, Colorado
  • COST: Free
  • AUDIENCE: This training is designed for all program staff. 
  • PREREQUISITE: Motivational Interviewing 101
  • REGISTER Here for MI 102 Training
  • Email OCC Training with any questions or comments. 
  • DESCRIPTION: Participants will learn the principles and micro-skills of Motivational Interviewing and have opportunities to practice the skills of open questions, affirmations, reflections, and summaries. 

Training with OCC

The Office of Community Corrections offers numerous training opportunities for Criminal Justice professionals in a variety of formats, including:

  • Online, on-demand, and self-paced training
  • Regularly scheduled in-classroom trainings and conferences
  • And training by request for your agency.

NOTE: Many of these courses require registration via the State Learning Management System. If you are a NEW user, you must create a new STUDENT ACCOUNT and follow the prompts before you can register for a class.

If you encounter any accessibility issue with this embedded calendar, please request an accommodation

Looking for Training?

For additional training information, contact Liz Craig ( Liz.Craig@state.co.us )

Online and On-Demand

Active Listening Skills & OARS

Skill Training with Directed Practice

Why Implementation Science Training?

  • FORMAT: Online and On-Demand
  • LENGTH: Self-paced (<10 minutes) 
  • COST: Free
  • AUDIENCE: This training is open to all Community Corrections professionals including, but not limited to, victim advocates, treatment providers, and probation.
  • REGISTER:
  • DESCRIPTION: In this short course, learners will explore a familiar scenario with the goal of gaining a basic understanding of implementation science and how it can help us successfully execute a plan.

For more information, please contact Cara Wagner at cara.wagner@state.co.us 

Evidence-Based Practices 101

  • FORMAT: Online and On-Demand
  • LENGTH: 1 hour
  • COST: Free
  • AUDIENCE: Designed for staff who are looking for an introduction to Evidenced-Based Practices in Community Corrections or those who are seeking a refresher on this information.
  • REGISTER:
  • DESCRIPTION: Evidence-based practice (EBP) is a significant trend throughout all human services that emphasize outcomes. Interventions within community corrections are considered effective when they reduce client risk and recidivism and therefore make a positive long-term contribution to public safety. This EBP training module presents the body of research that briefly describes contemporary correctional assessment, programming and supervision strategies that lead to improved client outcomes

Risk-Need-Responsivity Principles

  • FORMAT: Online and On-Demand
  • LENGTH: Self-paced (approximately 30 - 45 minutes) 
  • COST: Free
  • AUDIENCE: This training is open to all Community Corrections professionals including, but not limited to, victim advocates, treatment providers, and probation.
  • REGISTER:
    • New to SABA?
    • Have an existing SABA account? 
  • DESCRIPTION: This module on risk, need, and responsivity (RNR) is the first online training in the Office of Community Corrections’ Foundational Training series on Evidence-Based Practices in Community Corrections. It will cover the fundamentals of these principles and introduce their role in the Colorado Community Corrections system.

For more information, please contact Liz Craig at 720-633-3811 or via e-mail at liz.craig@state.co.us. 

Interpersonal Skills

The Division of Criminal Justice’s Office of Community Corrections is offering online training for all community corrections staff. After completing this 1-hour module, staff will be able to understand the importance of firm, fair and caring relationships with community corrections clients in creating an environment for success and achievement.

Level of Supervision Inventory (LSI): An Introduction

  • FORMAT: Online and On-Demand
  • LENGTH: Self-paced (1 hour)
  • OFFERED BY: Office of Community Corrections
  • COST: Free
  • REGISTER: 
  • DESCRIPTION: This eLearning module is a short introduction to the LSI, which is part of the Standardized Offender Assessment - Revised. It does not replace formal SOA-R training. Questions or concerns? Please contact Liz Craig. 

 

Self-Paced

Sex Offender Management Board Standards Training - Community Corrections Staff ONLY

  • AUDIENCE: Community Corrections staff ONLY (not intended for SOMB providers)
  • FORMAT: Self-Paced Online (no certificate available)
  • LENGTH: 3 hours
  • OFFERED BY: Office of Community Corrections
  • COST: Free
  • DESCRIPTION: This training will offer participants the opportunity to learn information regarding the function, purview, and history of the Colorado Sex Offender Management Board (SOMB) and an overview of the Adult Standards and Guidelines. It will also offer resources, guidelines, and tools provided within the Standards, and by the Board, to assist in the effective supervision of these offenders within the community. Participants will gain knowledge in the use and application of the Adult Standards for the supervision of sex offenders within the community using a detailed PowerPoint and group-based discussions. 

Click below to access the materials from the class held Monday, April 6, 2020:

Recorded Videos

Overview of the OCC Measurement Process

Overview of the Office of Community Corrections Measurement Process Video Transcript

00:06
This will be a short overview of the OCC measurement process used to evaluate that adherence to standards and practices that are in place in community corrections programs across the state of Colorado. We will briefly discuss research and evidence that informs our measurement process. We will also discuss our methods that have been used to measure community corrections program performance in Colorado.

00:34
The office has moved over the past several years to evidence and research supported practices and incorporated that research and evidence into the state standards. With a move to a performance based contracting PVC system, this aligns very well with where the state is moving. The standards and measurement process will continue to be guided and supported by research and best practices.

01:02
Currently, the office uses the core security audit, specialized quality assurance process and pace evaluation to measure program alignment with standards in Colorado Community Corrections. The Office will continue to develop a process of measurement that will address the remaining standards to ensure that all standards are measured. PVC is a method that will incentivize programs for their work towards excellence in corrections. The performance cycle will include the core security audit and pace evaluation of these measurement processes and will be conducted by the office and local boards on a regular schedule.

01:42
The process for measurement has been tested and will continue to be evaluated and modified to support best practice to ensure that all elements within each standard are captured and measured effectively. The tools will be shared and revised as needed to meet the needs of the field and local boards for the most up to date and accurate measurement. The office has sought local board participation when conducting on site and virtual measurements. The Office requires all level three boards to participate in the measurement process. We also invite type one and type two boards to participate as they are equal. Our teams work with local boards to ensure they are included in the measurement process and support the needs of local boards through training and technical assistance. Our office will continue to collect measurement data across the state to use for program evaluation and process improvement within our office and local boards. That data will also be used to help inform future funding paths.

02:39
The office has found several methods most effective in measuring a program. The more diverse our collection methods the broader the story the data will tell. We collect documentation, interview for what is reported as practice, and we observe what is actually happening. We will begin to break this down in the following slides.

03:03
Documentation allows us to look at what is on paper through policies and what is documented in records to support adherence to standards. Documentation reviews may include client case files, centralized files such as sign in and sign out logs, contingency management tracking, treatment reports and review of policy and procedure.

03:28
During staff and client interviews, we are able to get a sense of what might be happening from the perspective of client and staff. There are occasions when this differs from information obtained in the documentation review and during observed practice. We interview staff around common practice as it is understood by the staff and what their practices are. The same type of interview is conducted with clients to get a sense of their experience as a client within the program. Client and staff surveys allow clients and staff to give their opinion of the program and practices in a non threatening and confidential manner.

04:18
The observed practice allows us to see what is actually happening within a program. This can align with the data collected and the other two methods or can highlight better practices for areas of need. These measurements may include Camera Review, observation of staff, clients, and the milieu. This is obtained through walking with the staff as they go about their shift and carry out their daily practices. These observations are conducted on every shift to ensure that all practices are measured across the whole facility. Observation of practices may vary based on the type of organization.

05:13
For questions or more information, please take a look at our brochures by visiting our website at dcj.colorado.gov. You can also reach us via email at cdps_dcj_occ@state.co.us. Thank you for your continued commitment to clients and community corrections in Colorado.
 

(6 min 5 sec) To learn more contact Chrystal Owin.

Complaint Process

Community Corrections Statewide Complaint Process Video Transcript

00:04
In the fall of 2020, our office recognized a need to professionalize and streamline the complaint process for consistency across the state. The intent of this training is to introduce our process step by step and provide guidance to navigate how to investigate the complaint from notification to resolution. When a complaint is received by the Office of Community Corrections known as OCC, a formal complaint notification letter will be sent to the board in that jurisdiction with a synopsis of the complaint and a requested complaint resolution date. It is the expectation of type two and type three boards respond to and investigate complaints, critical incidents or citizen inquiries. OCC assistance may be requested or utilized if needed. Type one boards are technically not responsible for conducting investigation regarding complaints. Our office is more than happy to invite those boards to assist with investigation to acquaint themselves with the process. Type one boards may also conduct the investigations without OCC assistance if desired. The remaining slides outline the board investigation process. Investigation processes can vary based on the nature of the complaint, but some suggested methods include but are not limited to file review, which consists of reviewing a client case file, staff interviews, which is a confidential interview between you and the staff member. This can be done over the telephone on a virtual platform or in person client interviews, which is a confidential interview between you and the client. This can be done over the telephone on a virtual platform for in person camera footage review, which consists of requesting camera footage from a particular date and time to review. Policy and Procedure review which consists of requesting a program's policy and procedures to review.

02:28
Once the board in the jurisdiction completes the investigation, they will determine the result. There are three options: substantiated, sometimes called founded, which means the complaint is found to be true. The second is unsubstantiated, which means it could not be determined whether the complaint was true or false. The third option for result is unfounded, which means the complaint is determined to be false. The results of the investigation can be used to inform the action steps at the program level if warrant. Based on the result, the board in the jurisdiction may recommend various action steps. If at any time during the investigation, the board in that jurisdiction has questions or requires assistance they're welcome to reach out to the Office of Community correction. This is an example of a template you can use for your investigation process. You can use this as a guide if you choose to create your own. Once the board in the jurisdiction has completed the investigation, they shall send their report to the Office of Community Corrections for review. If the Office of Community Corrections determines the investigation adequate, they will send a formal letter to the board in the jurisdiction indicating the complaint is resolved and closed. Office of Community Corrections staff will reach out to the complainant to let them know the investigation has been completed and provide them with details as applicable. It is also recommended the board and the jurisdiction reach out to the complainant as well. It is important to note that many investigations include a review of sensitive client information. Board staff shall use caution in releasing details to individuals who are not housed in community corrections. If office of community corrections staff have questions or suggestions regarding the complaint process investigation, a resolution letter will not be sent. Board staff in that jurisdiction will be contacted to discuss the complaint and conclude the investigation. For any questions or concerns, please contact to the General Office of Community Corrections email as listed on this slide: cdps_dcj_occ@state.co.us. The Office of Community Corrections would like to thank you for participating in this training.

 

Community Corrections Progression Matrix

Community Corrections Progression Matrix Video Transcript

00:03
Hi everyone and welcome to this presentation on the community corrections progression matrix. My name is Crystal Allen and I work in the Office of Community Corrections within the Division of Criminal Justice. I'm joined today by my colleagues, Lana, Bree, Amanda and Sophie from the embark program in Denver. During this presentation, we will explain the history of the matrix what the matrix is with a closer look at the different sections, how the matrix in case plans are developed. Examples of case plans, how staff is involved in the matrix, incentives and rewards programs around the matrix. What it takes to complete the matrix and the impact of House Bill 1812 51 on community corrections in 2012, a group of criminal justice professionals from agencies including the Department of Corrections probation, Division of Criminal Justice, and Community Corrections created the IDEA of a more consistent and transparent way to successfully complete a community corrections program. This IDEA became the progression matrix, which is a combination of a case plan and level system. All regular residential facilities have four levels, which means there are four case plans and four levels of requirements to move through the program. Compared to case plans of the past the matrix places more focus on addressing the factors in a client's life that led to their criminal behavior or lifestyle called criminogenic needs by addressing criminogenic needs this works toward the goal of reducing the client's risk of reoffending in the future. The length of stay in a program for successful completion looks a little different for each client, and is based on the client's individual progress on addressing their criminogenic needs and the level system requirements. Programs provide a variety of incentives to complete case plans and move through the levels such as increasing privileges and leisure time. Overall, the goal of the matrix is to improve the success rate of community corrections completions.

02:17
Prior to the creation of the matrix case, plans were known more as supervision plans as they focus primarily on resource brokering, meaning we would refer clients to outside agencies to address treatment and reentry needs and program enforcement such as following the rules and meeting financial obligations. The Matrix places more emphasis on program staff becoming change agents, those who are skilled and motivating and supporting behavior change, and I'm individualizing each case plan for each client. So what exactly is the progression matrix? The matrix is a client's roadmap through the program showing what it takes to complete successfully in three areas criminogenic risk factors, stability factors and behavioral factors. This roadmap provides transparency from the get go so each client knows what to expect throughout their stay. Regular residential programs have four levels to work through and there is a matrix in case plan developed per level and based on the eight guiding principles of risk reduction. We will now look at these concepts more closely. This slide is the graphic for the eight guiding principles for recidivism reduction. What research tells us works to help reduce risk for reoffending. In brief, the six principles in the circle are represented by a ribbon to show how they're all connected and dependent on each other to get the best outcomes and at the foundation is using valid and reliable assessments. To assess the client's level of risk and identify criminogenic needs. These assessments help provide the focus for gauging and working to increase the client's motivation to make changes in those criminogenic areas. These are both necessary to create individualized case plans for programming and treatment also called targeting interventions. For people to successfully make changes in their behavior. They often need to learn new skills and should receive positive reinforcement as they work toward behavior change, as well as utilize a positive support system in their communities. These six principles should happen regularly and throughout the clients stay in the program. The two principles on the outer circle represent continually measuring progress toward change and providing feedback to that progress. Now let's look at the progression matrix in detail. It serves as a snapshot or roadmap of the client's general requirements to move through the four levels and complete the program successfully and is divided into three sections criminogenic risk factors, stabilization factors and behavioral factors. In the next three slides, we will look at each of these sections close up. The top section focuses on criminogenic risk factors such as criminal attitudes, criminal companions and substance use disorders that are identified through the assessment process. So this section is individualized to each client. Clients may address one two or three risk factors per level depending on their needs. You will also notice a target at eight weeks per level. This is based on data for average length of stay of 210 days for clients who have completed a community corrections program successfully. This equates to approximately eight weeks per level over four levels and merely gives the client an IDEA of how to pace their progress. Some clients move more quickly and some take more time. And some levels may be easier to move through and some levels may take more work. Other types of matrix plans may target five weeks for shorter stay, or 12 weeks for specialized programs. Stabilization factors make up the program's level system. These general goals are a starting place around which the programs develop more specifics for example, in level one goal is to obtain employment. This is a big statement and the program determines the definition of what this means. So one program may allow part time hours or a temporary position, while another may require a full time job to complete this requirement. You will also notice a progression through the levels for some of these such as starting with enrolling a treatment, attending treatment and continue receiving positive reports or complete treatment. programs may also add requirements to their level system beyond what you see here. completion of all requirements on each level is necessary for moving to the next. behavioral factors include not only compliance with program rules and avoiding write ups, but also demonstrating pro social behavior which could include helping out other clients or community involvement. A client should be submitted for ISP Ai no later than upon achieving level four. If a client is parole eligible based on their parole eligibility date statute states that a client will have a parole application hearing scheduled within 60 days of completing a community corrections program. To fill the gap in time between completing the community corrections program and a parole date. The client could transition to ISP AI

07:43
Alright, and here we have the front page of a case plan in the next few slides. We'll be breaking it down into smaller sections about what we're going to put into all of

07:50
those fillable spaces.

07:57
So starting from the top, in each section, we're going to identify the specific need that our client will be working on. And again those needs are impulse control attitudes, thoughts and beliefs, education and employment, family marital, leisure and rec companions and treatment needs. Once we've identified the specific domain we're going to make a goal statement with our client. That goal statement should be directly tied to the Crim need, and it should also be smart, meaning that it is specific measurable, obtainable for the client, realistic and timely. Typically, case plans are made up of three action steps per can need but can and should be altered depending on the needs of the client to help them achieve the goal that they've identified. ACTION STEPS come from three categories in no particular order. One of them being motivation to change paths, driving force for committing crime or negative behaviors. Knowing where your client that and be that cycle of change is really important, as we can ask them to maintain a behavior that they don't see as a negative one I really want to change. The next one, a skill train or roleplay. This is where we're practicing specific skills with our client that will benefit them. It's also giving them a chance to receive feedback on how they're how they're handling that skill is giving them time to improve. The next one, engaging in community support. This is an opportunity for the client to practice the skill in the community with people they've identified as a support to them. So again, those three categories were motivation to change, skill train and roleplay and engaging in community support. Again, they should be specific to the individual, as if a client has high motivation and minimal skill. We might want to put more of those role plays and skill trains on the case plan. Also, if the client has been more community support, maybe they have less community engagement steps and are just really honing in on those role plays. Were a chance to really fix and improve those skills that they're working on. And then we have the second page to a case plan where we're honing in on stabilization factors as well as behavioral needs. Stability factors align with program expectations, and are generally derived from the progression matrix. Each program level does have different stabilization factors. These can be paired with action steps to help the client meet the expectation. An example of one of these being paired with an action set would be the stabilization factor of enrolling in treatment. Say our client needs to enroll in DV treatment we would have that listed here in Roland DB treatment. An action step that we could pair with that would be our client needs to enroll in dB treatment and then disclose their case and group and receive feedback from their peers about more productive ways to handle that situation in the future. An independent stabilization factor could be focusing on job readiness. Our client doesn't have a resume. So in order to assist them in obtaining employment we could put here create a resume, like case manager review. Behavioral and these are behavioral needs that just come up through us getting to know our client, so striving for program compliance so your client is consistently late to meetings, a behavioral need that we might try and hone in on is, hey, come to your meeting two weeks in a row on time just to help them just to help him get back on track with that small beat with that small program compliance that we're seeing. And that is the front and back of a case plan.

12:18
The case plan and law ribbon go hand in hand when it comes to developing assignments for the clients. motivational factors meeting the clients at their level, as well as promoting risk and protective factors are key to helping when it comes to assignments, building skills and the community also plays into assignments for each level. You get constant consistent feedback throughout the process and knowing where they're at at all times when the ribbon is

12:53
used correctly. Hello, my name is Sophie matted. I am a diversion in criminal justice officer with the mark program for Denver County. And I'm going to be kind of going over well how are we curating the matrix in the case plans to begin with what are how does that develop? So initially, you want to have that objective piece or component by looking at that valid, valid and reliable census data that we took in the beginning or administered with our clients. And in that process after you have that objective component that can realistically and find those Prem risk areas, struggles of areas that cannot necessarily be subjectively biased against and then we want to have a creative collaboration moment. Between that staff and client not only just like create a sense of where before, and create that client buy in and helps the relationship move forward because there is that sense of agreement versus the client, just doing what we tell them to do. And that buying can also play into factor. Considering if we just make goals for the clients on our own terms. Why would they really want to necessarily achieve that? So we want to have them have that some sort of sense of autonomy towards their success and what does their success look like? Not our version of ours their success for them? And then let's be flexible about it. If we kind of have strict expectations, are we setting them too high or low? Are we being open minded about what they need, what their needs are? And that flexibility in terms of what is how are we going to, you know, be creative with them to instead of having something that's a little bit more strict or unrealistic? And then that can also contribute towards meeting the client where they are, are we having unrealistic expectations for them? Are we going outside of our smart goals? And then are we considering responsivity factors which we will get a little bit more into in the next

15:06
slide. So what about protective and responsibility factors? Protective Factors are areas of strength a client possesses so those things may be employment and product skills, strong family ties, pro social companions, sobriety, then there's responsibility factors, and those are individual attributes a client possesses. So those things might be mental illness or cognitive impairment, gender culture, ethnicity, motivation or their readiness to change. We want to make sure that we're taking these things into consideration when creating a case plan at the client to ensure that they can achieve their goals.

15:49
So here we have an example of a case plan that's focusing on the criminogenic risk factor treatment needs. The goal statement says, I will explore the role my alcohol use has played in my life. So right off the bat, when we see the word explore the role that kind of lets us know that that role hasn't been defined in the first place. Is it responsible or is it reckless? And that gives us that sense of state of change might be in pre contemplation or contemplation, and considering such we don't want to give someone an actual step who are in those stages of change that might be in the stage of action or maintenance, because we're not doing anyone a service by asking them to produce something that they're not necessarily ready, or they're not in the mind frame to achieve. So each step has some self some sense of research what whether it's from an outside source or looking inward at personal history. Or future positive and negative consequence. Those all have that sense of building that intrinsic motivation to say is this behavior, my life going to be beneficial or harmful towards my future and allowing them to have that that personal component to figure it out for themselves, gives it more realistic opportunity to maximize their success if they decide that this is something that they would like to change, but first they need to figure out if it's worth it to change in the first place. So that's why we would have them explore if alcoholism is a common denominator towards hardship in their life towards crime in their life towards something that will allow them to receive it.

17:37
Alright, and here we have an example of a completed case plan. So let's go ahead and take a look at each of those boxes. First being identifying the Crim need stemming marital creating a goal statement with our client. I want to identify and communicate strong boundaries with my family to increase my success during recovery. Now let's look at those action steps. In preparation for my return home, I will identify necessary boundaries for my family members, and evaluate how well they support my continued success and recovery. So this client this skate this action step is future may base as our client is probably a little bit further along in that cycle of change. Maybe in that action or maintenance stage where they've identified a problem and now they're actively working on a correcting it.

18:34
The next step,

18:35
I will practice with case manager how to communicate boundary to family and the importance of those boundaries for my ongoing success by case manager I will select one boundary to break that I will practice how to reinforce that boundary with family. So that second set, giving a client the opportunity to practice a skill and receive feedback. In the third step with my wife, I will have the conversation I practice and ask the following questions. How do you feel about the boundaries I want to set that I believe are necessary for me to be successful? What boundaries do you have for me for when I return home? What boundaries should we have together for other family members from when I return home? That third step engaging in community support? Giving the client a chance to really in real time execute that skill with a personal theory identified in the community as a support to them? Because we have the option of choosing from those three categories to create those action steps, which were motivation to change skills training and roleplay and engaging in that community support.

19:53
Our primary role as staff is to help the clients successfully complete the program and transition into the community. So how do we support clients and their progress? One of the things you want to do is help remove barriers. So that might look like having a specific teaching style to cater to an individual based upon their needs there or taking into consideration someone's mental health and ensuring that medication management is on board if that is appropriate when it comes to continue to conduct skill training throughout the program, and that would be things like role plays, and that's to ensure that clients can demonstrate the skills that are being taught throughout the program. You want to provide feedback that's constant and continuous throughout the program and you want to respond to behaviors with swiftness and certainty. So, if a client was to violate a program role, you want to make sure that the appropriate right a process occurs and the sanction process timeline is adhered to.

21:00
So how is progress rewarded? Most programs include case plan achievements and their incentives program. So an example of this would be they would receive points for completing an action step on their case plan or having a level of completion within the program. And those points can be redeemed for material goods, or other incentives. Other incentives that may be distributed throughout a program could be things like verbal praise or recognition, recognition by security staff in whatever way that we recognize clients should be consistent and fair throughout.

21:44
Sometimes things don't go as planned, and a client cannot complete an action step or fulfill requirements. The COVID-19 pandemic has certainly provided several examples of such as the client being unable to obtain or maintain appointment, attend treatment sessions on a regular basis, or engage with community support systems. Even in non pandemic times. Occasionally, a client's goal becomes an obstacle to progression in the program. In these cases, a variety of responses could be taken and generally would include removing or revising the action that cannot be completed at this time, or moving it to a future case plan. Every so often, staff may experience a client who does not seem to be engaging or making progress on their matrix. staff are trained to use different communication skills to help uncover what might be going on with the client, such as a loss or reduction in motivation, or a newly discovered responsivity factor that has become a barrier for the clients. Being able to progress through the program. Just staff would use this opportunity to work with the client to problem solve what it will take for the client to move forward. Successful program completion is defined as the client's completing all case plan and level system requirements for the four levels and any additional program expectations and as having demonstrated a level of stability and readiness to step down to a lower level of supervision, either ISP or parole. This takes most clients on average seven to eight months.

23:28
Signed into law on May 24 2018. House Bill 1812 51 contains a section stating that upon a client's completion of a community corrections program the parole board will schedule a parole application hearing for that client within 60 days. To deny parole for a client in this situation. It takes a majority of the full board. As discussed earlier in this presentation I spi can be used to fill a gap in time between completing the community corrections program and a parole date. If you have any questions on the community corrections progression matrix, please reach out to me by phone or email. Thank you for watching this presentation.

(24 min 14 sec) To learn more contact Chrystal Owin.

Check Back Later for These Classes

BSMART (Behavioral Shaping Model And Reinforcement Tool)
  • FORMAT: Classroom
  • LENGTH: 8 hours
  • COST: Free
  • AUDIENCE: This training is open to all community corrections professionals including, but not limited to, victim advocates, treatment providers, and probation
  • DESCRIPTION: This one-day training is designed for all community corrections staff that are working with clients on the Behavioral Shaping Model and Reinforcement Tool (BSMART). Staff members will learn the foundational principles for effectively utilizing evidence-based sanctions when addressing problematic behavior while incorporating an evidence-based contingency management system to reward clients when positive behavior change occurs. Trainees will learn how to target interventions in order to address criminogenic need areas. This course is only applicable to staff members that are involved with the BSMART implementation process.

Prison Rape Elimination Act (PREA) Training

  • FORMAT: Classroom
  • LENGTH: One Full Day
  • COST: Free
  • AUDIENCE: Designed for Community Corrections stakeholders (program staff, board staff, & members) who will be involved with PREA investigations.
  • DESCRIPTION: This PREA training will include: an overview of PREA standards, including the investigative process; interviewing information tailored to the community corrections setting; first responder duties and evidence collection; investigation and substantiating sexual harassment claims; legal liability; report writing; and LGBTQI+ issues and how they pertain to PREA.
Progression Matrix Coaches' Training
  • FORMAT: Classroom
  • LENGTH: 2 Days
  • COST: Free
  • AUDIENCE: This training is intended for Community Corrections case managers and supervisors who have been selected by their program to be Progression Matrix Coaches.
  • PREREQUISITE: Coaches must have attended the two-day Progression Matrix Case Manager Training prior to registering for this training.
  • DESCRIPTION: Trainees will review the foundational principles of the Progression Matrix which include a review of the Eight Guiding Principles for Effective Interventions, the top 8 criminogenic needs, and the S.M.A.R.T. method of case planning. Trainees will learn about the Coaching and Fidelity Checklist and will practice how to review case plans. Trainees will also learn coaching fundamentals and will practice how to provide coaching and feedback on Progression Matrix case plans.

For more information, please contact Liz Craig at 720-633-3811 or liz.craig@state.co.us.

Criminal Justice Recommended Training Resources

The Colorado Division of Criminal Justice offers a variety of training opportunities. Additionally, below is a list of trainings offered by local, state, federal and private entities that are helpful for professionals working in the Criminal Justice system.

For Community Corrections Workers:

  • Implementation Science
  • Case Planning (CTAP)

For Grant Recipients:

For Law Enforcement:

  • How to Respond to a Sexual Assault Victim
  • First Response to Victims of Crime Handbook

CDPS

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